Course curriculum

    1. Instruction to Team Leader

    2. Intro to Participants

    1. Law of the Iceberg

    2. Law of Summit

    3. Law of the Shareholder

    4. M.H.S

    5. Develop Your KSE

    1. Mindset #1 - You're Not Poor

    2. Mindset #2 - The Philippines is RICH

    3. Mindset #3 - Pinoys are RICH

    4. Mindset #4 - Strangers > Friends

    5. Mindset #5 - We have more than enough

    1. Customers Journey

    2. Customer Temperature revised

    3. The Hourglass

    4. Information VS Connection

    5. TIP 1 Always end your chat with questions

    6. Tip 2 Always Acknowledge

    7. TIP 3. Friendly and Professional

    8. Tip 4 Type Etiquette

    9. TIP 5 Get the details

    10. TIP 6 Keep Branding Consistent

    11. TIP 7.Develop a Personality

    12. TIP 8 Don't be a machine gun

    13. TIP 9 DONT KEEP YOUR CUSTOMER WAITING

    14. TIP 10 Drive The Conversation

    15. TIP 11 ALWAYS BE HONEST

    16. TIP 12 Keep The Chat Positive

    17. TIP 13 Chat as you talk

    18. TIP 14 Handle Humor with Care

    19. TIP 15 END OF NOTES

    1. Importance of the Opening

    2. T.I.P.

    3. Types of Voices

    4. The Professional Opening

    5. Practice Time

    1. Importance of Probing

    2. Hierarchy of Questioning

    3. Professional Questions

    4. Art of Note Taking

    5. Questioning Sequence: Hot Leads

    6. Questioning Sequence: Warm Leads

    7. Questioning Sequence: Cold Leads

    8. Q-A-A

    9. Practice Time

About this course

  • 156 lessons
  • 11.5 hours of video content
  • ₱120,000
  • 1 Year access