Course curriculum

    1. Instruction to Team Leader

    2. Intro to Participants

    1. Law of the Iceberg

    2. Law of Summit

    3. Law of the Shareholder

    4. M.H.S

    5. Develop Your KSE

    1. Mindset #1 - You're Not Poor

    2. Mindset #2 - The Philippines is RICH

    3. Mindset #3 - Pinoys are RICH

    4. Mindset #4 - Strangers > Friends

    5. Mindset #5 - We have more than enough

    1. WHERE'S THE MASTER KEY

    2. TELL YOURSELF A LIE

    3. GUTOM KA

    4. LOST GOLD

    5. DON'T OVER COMPLICATED

    6. BE LIKE SPOTIFY

    7. DEATHBED

    8. EYES ON THE PRIZE

    9. KEEP A TRACK RECORD

    10. POCKET LIBRARY

    11. PUSH YOUR BUTTONS

    12. SWEAT IN PEACE

    13. WELCOME THE UNEXPECTED

    1. Customers Journey

    2. Customer Temperature revised

    3. The Hourglass

    4. Information VS Connection

    5. TIP 1 Always end your chat with questions

    6. Tip 2 Always Acknowledge

    7. TIP 3. Friendly and Professional

    8. Tip 4 Type Etiquette

    9. TIP 5 Get the details

    10. TIP 6 Keep Branding Consistent

    11. TIP 7.Develop a Personality

    12. TIP 8 Don't be a machine gun

    13. TIP 9 DONT KEEP YOUR CUSTOMER WAITING

    14. TIP 10 Drive The Conversation

    15. TIP 11 ALWAYS BE HONEST

    16. TIP 12 Keep The Chat Positive

    17. TIP 13 Chat as you talk

    18. TIP 14 Handle Humor with Care

    19. TIP 15 END OF NOTES

    1. Importance of the Opening

    2. T.I.P.

    3. Types of Voices

    4. The Professional Opening

    5. Practice Time

About this course

  • 256 lessons
  • 18.5 hours of video content
  • ₱350,000
  • 1 Year access