voiceboxondemand

Customers Journey

CFU TIME : Customers Journey

Customer Temperature

CFU TIME : Customer Temperature

The Hourglass

CFU TIME : The Hourglass

Information VS Connection

CFU TIME : Information VS Connection

TIP 1 Always end your chat with questions

CFU TIME : TIP 1 Always end your chat with questions

Tip 2 Always Acknowledge

CFU TIME : Tip 2 Always Acknowledge

TIP 3. Friendly and Professional

CFU TIME : TIP 3 Friendly and Professional

Tip 4 Type Etiquette

CFU TIME : Tip 4 Type Etiquette

TIP 5 Get the details

CFU TIME : TIP 5 Get the details

TIP 6 Keep Branding Consistent

CFU TIME : TIP 6 Keep Branding Consistent

TIP 7.Develop a Personality

CFU TIME : Develop a Personality

TIP 8 Don't be a machine gun

CFU TIME : TIP 8 Don't be a machine gun

TIP 9 Don't Keep Your Customer Waiting

CFU TIME : TIP 9 Don't Keep Your Customer Waiting

TIP 10 Drive The Conversation

CFU TIME : TIP 10 Drive The Conversation

TIP 11 ALWAYS BE HONEST

CFU TIME : TIP 11 ALWAYS BE HONEST

TIP 12 Keep The Chat Positive

CFU TIME : TIP 12 Keep The Chat Positive

TIP 13 Chat as you talk

CFU TIME : Chat as you talk

TIP 14 Handle Humor with Care

CFU TIME : TIP 14 Handle Humor with Care

TIP 15 END OF NOTES

CFU TIME : TIP 15 END OF NOTES

Importance of the Opening

CFU TIME : Importance of the Opening

T.I.P.

CFU TIME : T.I.P.

Types of Voices

CFU TIME : Types of Voices

The Professional Opening

CFU TIME : The Professional Opening

Practice Time

CFU TIME : Practice Time

Importance of Probing

CFU TIME : Importance of Probing

Hierarchy of Questioning

CFU TIME : Hierarchy of Questioning

Professional Questions

CFU TIME : Professional Questioning

Art of Note Taking

CFU TIME : Art of Note Taking

Questioning Sequence: Hot Leads

CFU TIME : Questioning Sequence: Hot Leads

Questioning Sequence: Warm Leads

CFU TIME : Questioning Sequence: Warm Leads

Questioning Sequence : Cold Leads

CFU TIME : Questioning Sequence: Cold Leads

Q-A-A

CFU TIME : Q-A-A

Practice Time

CFU TIME : Practice Time

[NEW!] Six Powerful Strategies

CFU TIME : Six Powerful Strategies

[NEW!] Initial Discovery Questions

CFU TIME : Initial Discovery Questions

[NEW!] Initial Discovery Questions (Part 2)

CFU TIME : Initial Discovery Questions (Part 2)

[NEW!] Initial Discovery Questions (Part 3)

CFU TIME : Initial Discovery Questions (Part 3)

[NEW!] Deep Understanding Question

CFU TIME : Deep Understanding Question

[NEW!] Asking Priority

CFU TIME : Asking Priority

[NEW!] Qualifying Question

CFU TIME : Qualifying Questions

[NEW!] Who is the decision maker?

CFU TIME : Who is the decision maker?

[NEW!] Solution Focus Questions

CFU TIME : Solution Focus Questions

[NEW!] Future Oriented Question

CFU TIME : Future Oriented Question

[NEW!] Impact

CFU TIME : Impact

[NEW!] Concern and Objection

CFU TIME : Concern and Objection

[NEW!]Push Back Question

CFU TIME : Push Back Question

[NEW!] Closing Question

CFU TIME : Closing Question

[NEW!] Closing Question (Next step)

CFU TIME : Closing Questions (Next Steps)

Importance of the Recap

CFU TIME : Importance of the Recap

How to do the Recap

CFU TIME : How to do the Recap

Things to Avoid in the Recap

CFU TIME : Things to avoid in the Recap

Practice Time

CFU TIME : Practice Time

Purpose of Conditioning

CFU TIME : Purpose of Conditioning

How to do Conditioning

CFU TIME : How to do Conditioning

What to Avoid During Conditioning

CFU TIME : What to avoid during Conditioning

Practice Time

CFU TIME : Practice Time

Importance of the Pitch

CFU TIME : Importance of the Pitch

Things to Avoid During the Pitch

CFU TIME : Things to avoid during the Pitch

Amateur vs Professional

CFU TIME : Amateur vs. Professional

Using the FAB Properly

CFU TIME : Using the FAB Properly

Putting it Together

CFU TIME : Putting it together

The Entire Structure PART 1

CFU TIME : The entire structure PART 1

The Entire Structure PART 2

CFU TIME : The entire structure PART 2

Practice Time

CFU TIME : Practice Time

Importance of the Close

CFU TIME : Importance Of The Close

Always Ask

CFU TIME : Always Ask

Trial Close

CFU TIME : Trial Close

What to Expect During the Close

CFU TIME : What to Expect During The Close

Small Yeses

CFU TIME : Small Yeses

A or B Close

CFU TIME : A or B Close

Where to Send Close

CFU TIME : Where to Send Close

Give it a try Close

CFU TIME : Give It A Try To Close

Who will Receive Close

CFU TIME : Who Will Receive Close

Since we are good close

CFU TIME : Since We Are Good Close

Should we max close

CFU TIME : Should We Max Close

Price Discount Close

CFU TIME : Price Discount Close

Save Opportunity Close

CFU TIME : Save Opportunity Close

Urgency Close

CFU TIME : Urgency Close

I'm Excited for You Close

CFU TIME : I'm Excited For You Close

Scale Close

CFU TIME : Scale Close

Now or Never Close

CFU TIME : Now or Never Close

Summary Close

CFU TIME : Summary Close

Sharp Angle Close

CFU TIME : Sharp Angle Close

Do It For Me Close

CFU TIME : Do It For Me Close

My Life Is Yours Close

CFU TIME : My Life Is Yours Close

Certainty Close

CFU TIME : Certainty Close

Why Me Close

CFU TIME : Why Me Close

Will I Scam You Close

CFU TIME : Will I Scam You Close

Do The Math Close

CFU TIME : Do The Math Close

Next Step Close

CFU TIME : Next Step Close

Mindset of a Closer

CFU TIME : Mindset of a Closer

Close and Open

CFU TIME : Close and Open

[NEW!] Complaints are Normal

CFU TIME : Complaints Are Normal

[NEW!] Understand and agree

CFU TIME : Understand And Agree

[NEW!] Empathy vs Sympathy

CFU TIME : Empathy VS Sympathy

[NEW] How to Handle Angry Customers Like a Pro

[NEW] Why Customers Leave (And How to Stop It)

[NEW] The Secret to Building Instant Customer Trust

[NEW] Small Words That Make a Big Difference in CX

[NEW] Never Argue And Start Agreeing

[NEW] First Contact Resolution

[NEW] The 7-Second First Impression

[NEW] Never Say This to a Customer!

[NEW] Be Patient

[NEW] Treat Your Customers Like They Can

[NEW] You Do Not Provide Service Until You Close

Importance of Objection Handling

CFU TIME : Importance of Objection Handling

Objections are Friends

CFU TIME : Objections Are Friends

Amateur VS Professional

CFU TIME : Amateur VS Professional

Type Of Objections

CFU TIME : Type Of Objections

The Smokescreen

CFU TIME : The Smokescreen

The Price

CFU TIME : The Price

The Product

CFU TIME : The Product

The People

CFU TIME : The People

The Time

CFU TIME : The Time

Internal vs External Objections

CFU TIME : Internal vs External Objection

Objection Handling Structure: AARR

CFU TIME : AARR

Handle: Price is too High

CFU TIME : Price Is Too High

Handle: Send me details

CFU TIME : Send Me Details

Handle: Baka Scam Kayo

CFU TIME : Baka Scam Kayo

Handle: Hindi ko kailangan yan

CFU TIME : Hindi Ko Kailangan Yan

Handle: Hindi naman effective

CFU TIME : Hindi Naman Effective

Handle: Hindi ako bumili niyan

CFU TIME : Hindi Ako Bumili Nyan

Handle: Hindi ako gumagamit niyan

CFU TIME : Hindi Ako Gumagamit Nyan

Handle: Tanong ko muna sa asawa ko

CFU TIME : Tanong Ko Muna Sa Asawa Ko

Handle: Pag-iisipan ko muna

CFU TIME : Pag-iisipan Ko Muna

Handle: Text nalang kita

CFU TIME : Text Na lang Kita

Handle: Send mo sakin picture

CFU TIME : Send Mo Sakin Picture

Handle: Meron na ako niyan

CFU TIME : Meron Na Ako Nyan

Handle: Wala pa akong budget

CFU TIME : Wala Pa Akong Budget

Handle: Discuss muna namin

CFU TIME : Discuss Muna Namin

Handle: May nakita akong mas mura

CFU TIME : May Nakita Akong Mas Mura

Handle: Next time nalang

CFU TIME : Next Time Na Lang

Handle: May stock pa naman ako

CFU TIME : May Stock Pa Naman Ako

Handle: Hindi talaga ako interesado

CFU TIME : Hindi Talaga Ako Interesado

Hard Question #1: If I can provide XYZ

CFU TIME : Hard Question #1 : If I Can Provide XYZ

Hard Question #2: How much is in your bank account

CFU TIME : Hard Question #2 : How Much Is in Your Bank Account?

Hard Question #3: Meralco bill

CFU TIME : Hard Question #3: Meralco Bill

Hard Question #4: What will make you say yes to me?

CFU TIME : Hard Question #4 : What Will Make You Say Yes?

Hard Question #5: How can you justify paying this?

CFU TIME : Hard Question : #5 How Can You Justify Paying This?

Hard Question #6: Is there any reason you would change your mind?

CFU TIME : Hard Question #6 : Is There Any Reason You Would Change Your Mind?

Hard Question #7: Why have we not done business yet?

CFU TIME : Hard Question #7 : Why Have We Not Done Business Yet?

Hard Question #8: Besides you is anyone else involved in making this decision?

CFU TIME : Hard Question #8 : Besides You, Is Anyone Else Involved in the Decision?

Hard Question #9: Is the problem really X or me?

CFU TIME : Hard Question #9 : Is the Problem Really X or Me?

Hard Question #10: 3 Reasons why you wont buy

CFU TIME : Hard Question #10 : 3 Reasons Why You Won’t Buy

Need ko pang ipa-approve sa boss ko

CFU TIME : Need Ko Pang Ipa-Approve Sa Boss Ko

Decision Maker vs Decision Influencer

CFU TIME : Decision Maker vs Decision Influencer

Naka-allocate na kasi yung budget namin

CFU TIME : Nakaallocate na kasi yung budget namin

Sendan mo nalang ako ng proposal

CFU TIME : Sendan mo na lang ako ng proposal

Need ko lang ng time mag-isip

CFU TIME : Need ko lang ng time mag-isip

Okay na ako sa kung anong meron kami

CFU TIME : Okay na ako kung anong meron kami

Can I pay installment?

CFU TIME : Can I pay installment?

Panget kasi experience namin before

CFU TIME : Pangit ng experience namin dati

I'm not sure it will work for me

CFU TIME : I'm not sure if it will work for me

I need more features

CFU TIME : I Need More Features

U.C.T.A.

CFU TIME : U.C.T.A

CLOSER Method

CFU TIME : CLOSER Method

It's NOT what you say

CFU TIME : It's NOT What You Say

First Rule of Selling

CFU TIME : First Rule of Selling

The Agreement Challenge

CFU TIME : The Agreement Challenge

Always set the intention

CFU TIME : Always Set The Intention

Never lower yourself to the client

CFU TIME : Never Lower Yourself To The Client

Create good hook question

CFU TIME : Create Good Hook Question

Ensure you are audible

CFU TIME : Ensure You Are Audible

Actively listen

CFU TIME : Actively Listen

Do not interrupt

CFU TIME : Do Not Interrupt

Avoid verbal diarrhea

CFU TIME : Avoid Verbal Diarrhea

Stick to the skeleton

CFU TIME : Stick To The Skeleton

Go back to your intention

CFU TIME : Go Back To Your Intention

Avoid using JARGON

CFU TIME : Avoid Using JARGON

Get back on the phone

CFU TIME : Get Back On The Phone

Natural Dialogue

CFU TIME : Natural Dialogue

Limit product offer

CFU TIME : Last Product Offer

Value-Rich

CFU TIME : Value-Rich

Exactly why (we need to talk)

CFU TIME : Exactly Why (We Need To Talk)

Use labels (Bola method)

CFU TIME : Use Labels (Bola Method)

Stand Up (louder and prouder)

CFU TIME : Stand Up (Louder and Prouder)

Get emotional

CFU TIME : Get Emotional

Timing matters

CFU TIME : Timing Matters

Get comfortable

CFU TIME : Get Comfortable

Pretend you’re looking at them

CFU TIME : Pretend You're Looking At Them

It’s just a video game

CFU TIME : It's Just A Video Game

SW3N

CFU TIME : SW3N

Scientist Mentality

CFU TIME : Scientist Mentality

Text Before and After

CFU TIME : Text Before And After

Always record

CFU TIME : Always Record

Get them to connect on Facebook

CFU TIME : Get Them To Connect On Facebook

Best Known Beats Best

CFU TIME : Best Known Beats Best

Everything is a Funnel

CFU TIME : Everything is a Funnel

Determine Your Approach (Apple Store vs. Hypermarket)

CFU TIME : Determine Your Approach

Atmospheric Branding (smell, see, feel)

CFU TIME : Atmospheric Branding

SB Method #1: The Smile

CFU TIME : SB Method 1 - The Smile

SB Method #2: The Name

CFU TIME : SB Method 2 - The Name

SB Method #3: Options

CFU TIME : SB Method 3 - Options

SB Method #4: The Tribox

CFU TIME : SB Method 4 - Tribox

SB Method #5: Brand Championing

CFU TIME : SB Method 5 - Brand Championing

Introducing Yourself: Handshake, Eye Contact, Smile (HECS)

CFU TIME : Introducing Yourself: Handshake, Eye Contact, Smile (HECS)

[NEW!] Hawaan Mo Sila

CFU TIME : Hawaan Mo Sila

[NEW!] Pinoy Sales Mindset Hack #1

CFU TIME : Pinoy Sales Mindset Hack 1

[NEW!] Pinoy Sales Mindset Hack #2

CFU TIME : Pinoy Sales Mindset Hack 2

Funnel Down

CFU TIME : Funnel Down

Qualify Leads

CFU TIME : Qualify Leads

Disqualifying Leads

CFU TIME : Disqualifying Leads

Efficient First-Meeting: Discovery Call

CFU TIME : Efficient First Meeting

Opening Discovery Call

CFU TIME : Opening Discovery Call

Pre-Handle Objections

CFU TIME : Pre-Handle Objections

Look for the Decision Maker

CFU TIME : Look for the Decision Maker

Lead Towards Next Steps

CFU TIME : Lead Towards Next Steps

A Great Attitude is Worth More Than a Great Product

CFU TIME : A Great Attitude is More Important Than a Great Product

Treat Them Like Millionaires

CFU TIME : Treat Them Like a Millionaire

Have a Killer Instinct

CFU TIME : Have a Killer Instinct

A Product of Your Environment

CFU TIME : A Product of Your Environment

The Magic of Give, Give, Give

CFU TIME : The Magic of Give, Give, Give

Make Service Senior to Selling

CFU TIME : Service Senior To Selling

It’s Almost Never Price

CFU TIME : It’s Almost Never About Price

The 10X Rule Part 1

CFU TIME : The 10x Rule (Part 1)

The 10X Rule Part 2

CFU TIME : The 10x Rule (Part 2)

BOBA

CFU TIME : Be Obsessed or Be Average (BOBA)

Success Is Your Duty

CFU TIME : Success is Your Duty

No Shortage Here

CFU TIME : No Shortage Here

Control Freak

CFU TIME : Control Freak

4 Degrees of Action

CFU TIME : Four Degrees of Action

Competition is for Losers

CFU TIME : Competition is for Losers

Overcommit

CFU TIME : Overcommit

Expand Never Contract

CFU TIME : Expand Never Contract

Fear Is An Indicator

CFU TIME : Fear is an Indicator

Be a CULT

CFU TIME : Be a Cult

Have one voice

CFU TIME : Have One Voice

Know the mission and vision

CFU TIME : Know the Mission and Vision

Embrace your values

CFU TIME : Embrace Your Values

Dress for Success

CFU TIME : Dress for Success

Always ABC

CFU TIME : Always ABC

Keep your haircut neat

CFU TIME : Keep Your Haircut Neat

Smell good, do good

CFU TIME : Smell Good and Do Good

Wear your brand with pride

CFU TIME : Wear Your Brand with Pride

Foster a Growth Mindset

CFU TIME : Foster Growth Mindset

Promote Team Collaboration

CFU TIME : Promote Team Collaboration

Customer-Centric Focus

CFU TIME : Customer-Centric Focus

Celebrate Small Wins

CFU TIME : Celebrate Small Wins

Effective Communication Channels

CFU TIME : Effective Communication Channels

Think Critically

CFU TIME : Think Critically

[NEW!] Sales Success Huddle

CFU TIME : Sales Success Huddle

[NEW!] Music and Beats

CFU TIME : Music and Beats

[NEW!] Raffle

CFU TIME : Raffle

[NEW!] Unity Clap

CFU TIME : Unity Clap

[NEW!] Celebrate Closed Deals

CFU TIME : Celebrating Closed Deals

#1 Rule of Follow Up

CFU TIME : The #1 Rule of Follow-Up

Implement Callback Programs

CFU TIME : Callback Programs

Utilize Texts + Calls

CFU TIME : Utilize Text + Calls

Email with a Call to Action

CFU TIME : Email with a Call to Action

Cannot Be Reached

CFU TIME : Cannot be Reached

Thinking of you video

CFU TIME : Thinking of You Video

Embrace Unreasonable Persistence

CFU TIME : Embrace Unreasonable Persistence

Use Creative Follow-Up Ideas

CFU TIME : Use Creative Follow-Up Ideas

"I Saw This and Thought of You"

CFU TIME : I Saw This and Thought of You

Personalized Singing Video

CFU TIME : Personalized Singing Video

LLC on Facebook

CFU TIME : LLC on Facebook

Send a pizza with a note

CFU TIME : Send a Pizza with a Note

Photoshop your photo together

CFU TIME : Photoshop Your Photo Together

Show Them on a Magazine

CFU TIME : Show Them on a Magazine

Add the circle

CFU TIME : Add the Circle

Follow up like you're on drugs

CFU TIME : Follow Up Like You're on Drugs

Demonstrate Interest

CFU TIME : Demonstrate Interest

Persist in the Face of Rejection

CFU TIME : Persist in the Face of Rejection

Stay Top of Mind with Newsletter or Blog

CFU TIME : Stay on Top of the Mind with a Newsletter or a Blog

Third Party Baby

CFU TIME : Third-Party Baby

Monday Sales Rally Recap

Solving and Serving (Monday Sales Rally Recap)

Objection Handling (Monday Sales Rally Recap)

Mastering the art of closing deals (Monday Sales Rally Recap)

Workplace Motivation (Monday Sales Rally Recap)

Success (Monday Sales Rally recap)

How to close a deal more effectively (Monday Sales Rally Recap)

[NEW!] Monday Sales Rally [APRIL 29, 2024]

[NEW!] Monday Sales Rally [MAY 06, 2024]

[NEW!] Monday Sales Rally [JUNE 17, 2024]

[NEW!] Monday Sales Rally [JULY 29, 2024]

[NEW!] Monday Sales Rally [AUGUST 12, 2024]

[NEW!] Monday Sales Rally [SEPTEMBER 02, 2024]

[NEW!] Monday Sales Rally [SEPTEMBER 16, 2024]

[NEW!] Monday Sales Rally [OCTOBER 14, 2024]

[NEW!] Monday Sales Rally [OCTOBER 21, 2024]

[NEW!] Monday Sales Rally [NOVEMBER 18, 2024]

[NEW!] Monday Sales Rally [JANUARY 20, 2025]

[NEW!] Monday Sales Rally [FEBRUARY 10, 2025]

[NEW!] Monday Sales Rally [FEBRUARY 24, 2025]

[NEW!] Monday Sales Rally [MARCH 03, 2025]

[NEW!] Monday Sales Rally [MARCH 24, 2025]

[NEW!] Monday Sales Rally [MARCH 31, 2025]

[NEW!] Monday Sales Rally [APRIL 07, 2025]

[NEW!] Monday Sales Rally [APRIL 14, 2025]

[NEW!] Monday Sales Rally [APRIL 21, 2025]

How to Lead by Example (Friday Leadership Session Recap)

Conflict Resolution (Friday Leadership Session Recap)

[NEW!] Friday Leadership Session [MAY 03, 2024]

[NEW!] Friday Leadership Session [MAY 24, 2024]

[NEW!] Friday Leadership Session [JUNE 14, 2024]

[NEW!] Friday Leadership Session [AUGUST 23, 2024]

[NEW!] Friday Leadership Session [SEPTEMBER 13, 2024]

[NEW!] Friday Leadership Session [SEPTEMBER 20, 2024]

[NEW!] Friday Leadership Session [SEPTEMBER 27, 2024]

[NEW!] Friday Leadership Session [OCTOBER 04, 2024]

[NEW!] Friday Leadership Session [JANUARY 10, 2025]

[NEW!] Friday Leadership Session [JANUARY 17, 2025]

[NEW!] Friday Leadership Session [FEBRUARY 21, 2025]

[NEW!] Friday Leadership Session [FEBRUARY 28, 2025]

[NEW!] Friday Leadership Session [MARCH 07, 2025]

[NEW!] Friday Leadership Session [MARCH 21, 2025]

[NEW!] Friday Leadership Session [APRIL 04, 2025]

[NEW!] Friday Leadership Session [APRIL 11, 2025]

[NEW] Frequency of Actions, Frequency of Mind